About shipping costs

What if I want to change my order details after placing my order?

Please check your order status with customer service and confirm that it has not shipped. You can change your order number, address, email address, and other information; once your order has shipped, the order information cannot be changed.

Why hasn't my shipment status updated?


The shipping services we choose are safe and reliable. In rare cases, shipping may be irregular or unavailable for extended periods. Please contact us by email: support-th@varoninc.com. We will make the necessary corrections immediately.

Customer support

How can you contact us?

Customer Service - We're happy to help; you can contact us via email, phone, or chat. We'll try to respond as quickly as possible. If you need advice or suggestions about our products or services, please don't hesitate to contact us. We're happy to provide you with the best service possible. Email: support-th@varoninc.com Phone: +1(213) 370 6080

about Varonth payment methods

Pay via PayPal and you'll be redirected to the PayPal website where you can log in and make the payment. You can link your credit card, debit card, or bank account to PayPal to make the purchase. You can also pay with accepted credit cards, such as VISA, MasterCard, and other payment methods. We also accept TrueMoney and Rabbit Line Pay.

General Product Questions

Do I need a doctor's prescription to purchase an oxygen generator?

A doctor's order is not required. You can purchase it directly.

Can you bring a portable oxygen generator on an airplane?

Our products are not FAA approved. We recommend using them for short-term travel.

How does the oxygen production machine work?

A portable oxygen generator is a device that separates oxygen from the air, allowing you to breathe oxygen when needed. Portable oxygen generators can run on either AC or DC power and can be recharged from either power source. Charging the battery draws in air, separates the oxygen from the remaining air, and delivers it back into your lungs at the right rate. Some oxygen generators feature both continuous flow and pulse-delivery settings. Home oxygen generators are devices that convert air into oxygen, allowing you to breathe more easily. Operating on AC power, they are suitable for use with a single machine version for home use or in a single location. The machine draws air through the intake duct. The air then passes through a filter that captures dust and small, unwanted particles before entering the oxygen separation system. The oxygen is then released through pipes and gardens in an appropriate amount.

Continuous or pulsed flow?

A continuous-flow oxygen generator is one that delivers oxygen continuously, but a pulsed oxygen generator delivers oxygen based on your breathing. This is because a pulsed oxygen generator often has a sensor to detect your breathing.

Can the oxygen generator be stored in a room with hot or cold air?

The suitable temperature range for using our oxygen generator is -20℃~60℃. Cold weather conditions may affect the battery life of the portable oxygen generator.

Can I use the car 24 hours a day?

Yes, all of our oxygen generators are available 24/7, even running while you sleep.

How long does the warranty last?

All of our oxygen machines, both home and portable, come with a 1-year warranty, with the exception of used oxygen machines and accessories.